All OnePlus phones show the green line issue. It is clearly visible on the display after the OS update and sometimes appears on newly delivered factory-packed phones. In short, the green line appears on all Oneplus series smartphones. It doesn’t matter you are using the Oneplus 8 or 9Â or 10 or any latest series, you will encounter with green line on all 1+ devices including the 11, 12, and 13 series phones. Let’s uncover the reasons, why it happens and how you can avoid green line problem!
For some time now, a serious problem has been coming up among OnePlus smartphone users, which is known as the “Green Line” issue. This problem is being seen in many models of OnePlus, including OnePlus 8, 9, 10, 11, 12 and 13 series phones. Users complain that a green line suddenly starts appearing on the screen of their phone, which not only spoils the display but also affects the user experience.
The main reason for the green line problem is the defect in the display panel. AMOLED displays are used in most of the OnePlus phones, which are supplied by companies like Samsung. Thin Film Transistor (TFT) and organic layer are used to control the pixels in AMOLED displays. When this layer gets damaged due to any reason, the green line starts appearing on the screen. This problem is usually seen after the phone falls, overheats, or after a software update.
This problem was first seen in the OnePlus 8 series phones in May 2022, which reported by many users on community.oneplus.com. Later many tech YouTubers also reported the same green line issue and shared it on social media. Among them one famous Tech YouTuber name geekyRanjit shared on X and confirmed: Several users have reported OnePlus devices started getting the green lines, issue after OTA update.
Initially, the company described it as an isolated case, but later this problem was also seen in OnePlus 9, 10, 11, 12 and 13 series phones. This clearly shows that this is not an isolated issue, but a systematic problem. Many users have shared their complaints on social media and forums, in which they told that the green line appeared on the screen of their phone after any warranty period.
A big question is whether this problem is being seen only in OnePlus phones?
- The answer is NO – The problem of green line has also been seen in phones of other brands, but in the case of OnePlus, this problem has come up more often. It is due to a number of reasons which have been shared by OnePlus users on this social platform.
- One reason for green screen may be that the display panels being used in OnePlus phones are weak in terms of quality control. On the other hand, some experts believe that this problem may be due to compatibility issues between software and hardware, as published on indianexpress.com website.
OnePlus has not yet issued any official statement regarding this problem, but in some cases the company has provided free of cost screen replacement facility (life-time warranty for display issues) to the users. This has been confirmed by the OnePlus in this official thread without hidden charges from latest to all older models. However, if the part is not available, they encourage you to upgrade device and for this they offer discount or voucher codes.
Many users have contacted OnePlus’s customer care regarding this problem, but they have not received a satisfactory answer. Some users even told that the customer care put them off by saying that this problem will be fixed after the software update. However, this does not seem to be happening.
Another aspect of this problem is that it is damaging the premium image of OnePlus. OnePlus has always presented its phones as “flagship killers”, but problems like green line are tarnishing its image. Users are now being forced to think again about OnePlus phones.
If we look at the technical aspect, screen replacement is the only option to fix the green line problem. However, this process is expensive and time consuming. Some users have also reported that even after screen replacement, this problem recurred in their phone. This makes it clear that this problem is not limited to hardware only, but there may be some other reasons behind it.
Some experts believe that this problem is being seen more after software updates. It is possible that some bugs have come in the display driver during the software update, due to which the green line problem is occurring. However, this has not been confirmed yet.
This problem has become a major concern for OnePlus users. Many users have also said that if OnePlus does not solve this problem soon, then they will buy a phone of some other brand next time. This is a very challenging time for OnePlus, as it is very important to maintain the trust of users amid tough competition in the smartphone market.
In conclusion, it can be said that the green line problem has become a serious issue for OnePlus. The company needs to resolve this issue immediately to retain the trust of users. Also, users are advised to protect their phones from overheating and keep installing regular software updates. If the problem is serious, contact customer care immediately.
This problem is a lesson not only for OnePlus but for the entire smartphone industry that along with technological advancement, it is also important to pay attention to the quality of products and user experience.
