Airtel broadband disconnection request to cancel Airtel broadband

Airtel broadband disconnection

Airtel broadband disconnection request for an active xstream fiber plan like 40 Mbps (Rs 499), 100 Mbps(Rs 799)  can be closed permanently by sending a letter format via email id on

As we have seen on the the process to disconnect a broadband connection is not given.  And if you try to call Airtel customer support then they always force you to shift the broadband connection.

It is very hard they will agree on the disconnection and here you find yourself in a big trouble. So now what to do? how could you proceed and request to close the active Airtel broadband connection permanently to save any kind of penalties or extra charges in near future.

Airtel broadband disconnection

How to apply Airtel broadband disconnection request to cancel it permanently?

If you have an active Airtel xstream fiber broadband connection and now you would like to permanently close it, then here is a letter format which you can use online and request the disconnection of active broadband plan via email id.

Guys there are the other options too like you can call the customer care via 121 from your mobile or you can use the Airtel thanks app but both these won’t help as on the customer care they will force you to go for the broadband connection shift (facility is available in PAN India) and if you prefer Airtel thanks app then you won’t find any option for the broadband disconnection.

So now guys only the email id is full and final option. And guys trust me, it is the best way because everything is in the written and if something happens like extra charges or the Airtel team don’t disconnect then here you can save yourself from paying extra money.

Here’s a disconnection request format which you can use to send to the Airtel customer care team on email id – and further track the status until it gets resolved.


Subject: Disconnect My Broadband And Associated Services Permanently 

Kindly disconnect my current Broadband connection and its related services as I am leaving the present location with effect from 15th April 202X.
I still don’t have any idea where I’ll go so please disconnect it permanently and generate the billing till 15 April 202X or where the bill cycle ends.
  • Name: DxxxxxV SxxxxxxA
  • Current Address: 1/20 XXX flats, ground floor, Delhi.
  • Pin code: 11xxx5
  • Plan: XX mbps unlimited
  • DSL Number: 011xxxxx111_dsl
  • A/c Number: 2xxxx109
Note: Please confirm it ASAP as I won’t be liable to pay any bill that generated after 15 April 202X
Thanks & Regards
+91 – 98xxxxxx64

The reason for choosing this format is – If you say that you are shifting to this location, again Airtel team will bother you to go for broadband shift or will call you again and again or try to convince so that you don’t leave their network.

So it is always better to say we are leaving this property or we got some better provider in our location who providing the better speed and charging less for the same services.

This way you can quickly speed up the Airtel broadband disconnection request. If you don’t follow this letter format then the chances of the Airtel broadband disconnection might get delayed and you may find yourself in the big trouble like unknown or extra charges.

FAQs –

Now I’m going to answer a few of questions related to Airtel broadband disconnection request. So if you would like to gain more knowledge on this then below are the answers that might help you in near future.

What is Airtel broadband disconnection customer care number

The customer care number is 121. Just dial it from your Airtel prepaid or postpaid number or you can also use the landline to discuss the problem with the Airtel team.

Those who don’t own the Airtel Sim they can use the following numbers and call to to customer care for free.

  • Madhya Pradesh & Chhattisgarh -(0755) 4444121
  • UP East – (0522) 4444121
  • UP West & Uttarakhand – (0121) 4444121
  • Karnataka – (080) 44444121
  • Andhra Pradesh & Telangana – (040) 44444121
  • Mumbai – (022) 44444121
  • Maharashtra – (020) 44444121
  • Himachal Pradesh – (0177) 4444121
  • Assam – (0361) 4444121
  • Jammu & Kashmir – (191) 4444121
  • Bihar & Jharkhand – (0612) 4444121
  • WB – (0354) 4444121
  • Kolkata – (033) 4444121
  • Delhi – (011) 44444121
  • Tamil Nadu – (044) 44444121
  • Kerala – (0484) 4444121
  • North East – (033) 44444121
  • Haryana – (0124) 4444121
  • Gujarat – (079) 44444121
  • Rajasthan -(0141) 4444121
  • Orissa – (0674) 4444121
  • Punjab – (0172) 4444121

What is Airtel broadband disconnection letter

There is no official disconnection letter. You can simply write for the disconnection and mention the reason.   Additional for your convenience, we have added a letter format above so please check for the faster results.

How do you get Airtel broadband cancellation refund

If any penalty or extra charges generated then you can request to the customer care. If all ok, then your bill will be revised and everything will be resolved.

In addition to that, if you already paid the Airtel broadband bill (via auto feature of credit card),  then again call the customer care and if all OK then you will get your money in the respective source like UPI, Bank etc.

You can also get the refund via the bank check which will be sent to your permanent address.

How to disconnect Airtel broadband connection online

If you would like to raise a request online then you can send the email from your official registered email id to Additional, you can use the Airtel thanks app and in the help > others you can register complaint.

How to write Airtel broadband disconnection mail

There is no special email for the broadband disconnection. You can simply send your request on the and request to close the Airtel broadband connection permanently.

The team will reply you with in the 24 hours via email or they can call you.

How to cancel Airtel xstream fiber request

The process to cancel Airtel xstream fiber request is very simple. Just call the customer care on 121 and tell him the particular problem has been resolved successfully so just close it.

So guys that’s all about the Airtel broadband disconnection. If you are unable to find on Airtel portal how to raise a request to close the Airtel broadband connection then follow the above given help guide and don’t forget to share it with others on the social media websites.