OnePlus smartphones have made a name for themselves all over the world due to their premium features and excellent performance. It competes with flagships smartphones like iPhone, and Samsung worldwide. However, in recent times, a problem has surfaced among OnePlus users, which is being known as the “Green Line Problem”. This problem comes in the form of a green line appearing on the display, which is causing a lot of trouble for the users. OnePlus officials have also acknowledged this problem and clarified that it can be caused not by any one reason, but by many factors. Well, whatever the scenario, we will share some tips so you can fix the OnePlus Green Line Problem in one go.
Possible causes of green line problem
There is no single factor that causes the green line on OnePlus devices. There can be several reasons behind the OnePlus green line problem and these can be any one or multiple:
- Hardware Failure,
- Software Update,
- Heating Issue,
- Physical Damage, and
- Manufacturing Defect
In addition, sudden changes in temperature can also cause this problem. Many users have reported that due to extreme heat or cold, green lines started appearing on the display of their phones. OnePlus officials have also confirmed that this problem may not be due to any one reason, but due to a combination of many factors.
Solution to green line problem
If the green line is also appearing on the display of your OnePlus smartphone, then do not panic. This problem can be solved by following some tips. Below are some effective solutions that you can adopt:
1. Check software update
First of all, make sure that your phone is running on the latest software version. Many times such problems are fixed after a software update. Go to Settings and check system updates and if any update is available, install it.
Here’s 1 tip, though latest update is recommended, but don’t update the software immediately. Wait for 1 week or 1 month, if no reports have been registered regarding green line on social media platforms or there is no such news of motherboard burning or green color line appeared in screen, you can update your device to the latest version.
2. Restart the phone
Sometimes a simple restart can also fix the problem. Turn off the phone completely and turn it on again after a few seconds. If the problem is software-related, this solution may work.
3. Check in safe mode
If a third-party app is installed on the phone that is causing the problem, then it can be checked in safe mode. In safe mode, the phone only runs system apps. If the green line does not appear in safe mode, then the problem may be due to an app which you need to delete from your device!
4. Check display settings
Sometimes changing the display settings also fixes the problem. Go to the settings and check options like display brightness, color profile, and refresh rate. By doing R&D, you can easily fix the green line issue on Oneplus phones.
5. Factory reset
If the above measures do not fix the problem, then you can opt for a factory reset. However, before this, take a backup of your data, because factory reset will delete all the data.
6. Hardware checkup
If all the software-related measures fail, then the problem may be hardware-related. In such a situation, you should contact the OnePlus Service Center. OnePlus has also provided free display replacement to many users keeping this problem in mind. Also if any point is loosed it will be fixed!
OnePlus’s response and suggestions for users
OnePlus has taken this problem seriously and has provided free display replacement to many users. If your phone also has this problem, first contact OnePlus customer care. Tell them about your phone details and problem, show the invoice copy and claim free replacement.
Apart from this, try to protect the phone from any kind of physical damage. Keep the phone away from extreme heat or cold and always use good quality cases and screen protectors.
Conclusion
The OnePlus green line problem is a disturbing problem, but it is possible to solve it. With the right information and measures, you can get rid of this problem. The key points you need to take care off:
- Don’t update software immediately, wait for 1 week or 1 month,
- Avoid using the phone in extreme hot weather,
- Restrict the gaming sessions to 30 minutes,
- Use a phone cover to protect phone from physical damages, and
- Charge the phone with genuine charger (provided by company).
If somehow the green issue appears, contact the OnePlus Service Center. Explain everything in detail, show the current product condition, and claim free screen replacement. Remember, with proper care and timely action you can extend the life of your phone.
